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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Evaldas Kubilius

December 22, 2025

5  out of  5
rating by Evaldas Kubilius
"Tim and the whole team are amazing! Gave me the best quote for car insurance. Always quick to help with any questions. Strongly recommend!"
We responded:
"Evaldas, Thank you for the review. My staff and I are here for you and I'm glad to be your insurance agent!"
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andrzej jedrol

December 21, 2025

5  out of  5
rating by andrzej jedrol
"Great service, quick and easy. Very good coverage at a very good price."
We responded:
"Thanks Andrzej for the review. We appreciate it and are happy to be your insurance agency! We're always here for you. "
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JEANNE GALZIN

December 13, 2025

5  out of  5
rating by JEANNE GALZIN
"Thank you so much for helping correct the mess Safeco insurance made insuring our new townhouse. They had a variety of agents that could not figure out how a townhouse differs from single family house and oversold us products. Great to have a real person to talk with and we are confident in your ability. Thanks for peace of mind. Ed & Jeanne"
We responded:
"Thanks for the review Jeanne. I'm happy that I was able to help and it all worked out in your favor. Tim"
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Manny Santos

December 11, 2025

5  out of  5
rating by Manny Santos
"I’ve had the pleasure of working with Tim Kacerovskis my insurance agent and his staff for both my car and home insurance, and I can confidently say he’s one of the best in the business. From day one, he’s taken the time to understand my unique needs and has consistently gone above and beyond to make sure I’m fully protected—without overpaying. What sets him and his staff apart is their responsiveness, attention to detail, and genuine commitment to doing what’s right for the clients. Whether it’s reviewing my policies to ensure I’m getting the best value or walking me through coverage options in plain English, Tim and his staff always makes the process smooth and stress-free."
We responded:
"Thanks Manny for the review. We are always happy to take care of our customers!"
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Brian Sloan

December 11, 2025

5  out of  5
rating by Brian Sloan
"Tim and Lisa were super helpful! Very informative and easy to work with."
We responded:
"Thanks Brian. We appreciate you and your review!"
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Steve Wolfe

December 10, 2025

5  out of  5
rating by Steve Wolfe
"Tim was great! He kept the process simple and straightforward for us to add homeowners insurance for our place. I would recommend Tim and his team to anyone!"
We responded:
"Thanks for the review Steve. We appreciate it and your recommendation :)"
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Chris Toth

November 7, 2025

5  out of  5
rating by Chris Toth
"Tim handles my whole family's insurance. He gives clear guidance and responds fast. He explains coverage in simple terms so you understand your options. He also follows through when you need support. I strongly recommend him to anyone looking for a reliable insurance agent."
We responded:
" Chris, thank you so much for your kind words! Your support means a lot to us, and we are happy to be your family's agency!"
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Bill Hajjar

November 5, 2025

5  out of  5
rating by Bill Hajjar
"Tim was very helpful and transparent. Would highly recommend."
We responded:
"Thanks Bill for the 5 star review. We appreciate it and YOU!"
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Tom Burns

November 3, 2025

5  out of  5
rating by Tom Burns
"Tim's been our family agent for many years and he has always made insurance easy and super simple. His team is always available and willing to help. I highly recommend Tim and his agency if you are looking for good service and knowledgeable advice."
We responded:
"Thanks Tom. We appreciate your loyalty to our agency. we are very grateful for you and your family"
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Leslie

November 3, 2025

5  out of  5
rating by Leslie
"Tim and his team were easy to work with and very helpful with my insurance needs. I highly recommend."
We responded:
"Thanks Leslie. We appreciate the kind words and 5 star review. "
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Brian Gaspardo

October 27, 2025

5  out of  5
rating by Brian Gaspardo
"Tim and his staff are exceptionally responsive and helpful at every step along the process. We have been with Tim's agency for more than 20 years and always have a great experience. I would recommend them highly for both business and personal insurance."
We responded:
"Brian, Thank you for the kind words. We are happy to be your family's insurance agency and look forward to many more years!!!!"
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Patrick LeGrand

October 10, 2025

5  out of  5
rating by Patrick LeGrand
"I honestly never review any business, but I feel compelled to do so. I called Tim in the morning and by early afternoon I had my insurance policy in place. He almost immediately returned my phone call and text message. He was extremely professional, accommodating, clear and straightforward. His assistant Stephanie was also very helpful and the only reason I was in the office more than a few minutes is because they both took the time to have an actual conversation with me. I highly recommend them for all of your insurance needs. You will not be disappointed. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Patrick, Thank you so much for the kind words and 5 star review! We are honored to be your first one :) We try to treat everyone as if they are family because you are.....part of our State farm Family!!!"
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Sarah

September 30, 2025

5  out of  5
rating by Sarah
"Great customer service and friendly staff! Love Tim and his office!"
We responded:
"Thanks Sarah. We love our customers!"
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Cathy Ormsby

July 26, 2025

5  out of  5
rating by Cathy Ormsby
"Tim and his staff are always so friendly and helpful! They take the time to patiently explain my Insurance coverage and options In a way that I can understand them."
We responded:
"Thanks Cathy. We know insurance can be confusing so we are always happy to try to make it easy! Thank you for being a valued customer. We appreciate you!"
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Dan Chionis

July 25, 2025

5  out of  5
rating by Dan Chionis
"I’ve been covered by Tim & State Farm since I moved out of my parent’s house 7 years ago. Tim is super responsive, a great communicator, takes his time and doesn’t rush calls, and has many years of experience. We were unfortunately hit by the Naperville-Woodridge tornado 4 years ago, destroying our apartment completely. Tim helped me navigate the claims process with zero delay, taking any question I had, at any time in the day. Without his level of expertise and professionalism, I wouldn’t have known what to do. He’s a great rep which is hard to find these days. Do yourself a favor and get more out of your insurance policy by partnering with Tim."
We responded:
"thanks for the review and kind words Dan. I really appreciate it and I'm always happy to help. I like to treat people like i want to be treated so thank you for recognizing it, appreciating it, and continuing to be a valued customer of our agency. We are grateful for you. "
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Tom Booth

July 24, 2025

5  out of  5
rating by Tom Booth
"After many years of my wife Joan and I being their customers, I am honored to say a few words about Tim Kacerovskis, his wife Lisa and his excellent staff. They have always exhibited professionalism, loyalty and prompt personal service. We will always be their customers. Tom and Joan Booth .Orland Park"
We responded:
"Thanks Tom for the kind words. We are very thankful for your loyalty and look forward to many more years as your agency! "
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Brian Lynch

July 21, 2025

5  out of  5
rating by Brian Lynch
"Tim and his whole office staff are always extremely helpful and go out of their way to answer any questions and concerns that we may have. I have been dealing with Tim since the 1990s and nobody knows insurance like Tim and his people.We have home, life and auto insurance through State Farm and have always been happy with the service."
We responded:
"Thanks Brian! Thank you so much for your kind words and for being a valued client since the 1990s! We truly appreciate your loyalty and trust in our team to handle your home, life, and auto insurance needs. It’s always our goal to provide helpful and attentive service, and we’re glad to hear that you’ve consistently had positive experiences with us. Thanks again!"
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Kelly

July 17, 2025

5  out of  5
rating by Kelly
"I’ve had a great experience working with my State Farm agent, Tim Kacerovskis, and staff. They’ve consistently been professional, knowledgeable, and quick to respond to any questions I’ve had about my policies. Whether it was helping me set up auto insurance, explaining coverage options, or guiding me through a claim, the process has always felt smooth and stress-free. What I appreciate most is the personal attention and honesty — I never felt rushed or pressured, and I always felt like my best interests were being considered. It's reassuring to have an agent who is not only approachable but also truly invested in making sure you're protected. Highly recommend to anyone looking for dependable and attentive insurance service."
We responded:
"Kelly, thank you so much for the kind words and review. We appreciate it and we appreciate you and your continued trust in us to be your insurance agency! We do not take that for granted!!! Thanks again, Tim"
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John Kentner

July 14, 2025

5  out of  5
rating by John Kentner
"Tim and the agency have been so wonderful to work with. They always take the time with my concerns and are very supportive. Having State Farm for the past 40 years has made me feel safe and assured."
We responded:
"Thanks John. We appreciate you and are always happy to help! "
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Lorrie Crossett

July 8, 2025

5  out of  5
rating by Lorrie Crossett
"Tim and his office staff are always available when we need them. Tim recently helped us optimize our auto insurance coverages and we are grateful for his expertise. I highly recommend Tim and his team!"
We responded:
"Thanks Lorrie. We always want the best for our customers and we're glad to be of assistance. Any time!"
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Cyndi Picciola

July 2, 2025

5  out of  5
rating by Cyndi Picciola
"Tim is always available to answer any of my insurance questions. We appreciate his insurance expertise!"
We responded:
"Thanks for the review Cyndi! We appreciate your kind words."
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Don Oheir

June 26, 2025

5  out of  5
rating by Don Oheir
"Outstanding coverage and Tim and Lisa are the best"
We responded:
"Thanks Don! We think our customers are the BEST! "
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Steve Keegan

June 25, 2025

5  out of  5
rating by Steve Keegan
"Tim and his team have been great to work with and are a fabulous asset to the Orland Park area. I appreciate his guidance and expertise throughout the year with our family’s insurance needs."
We responded:
"Steve, thank you so much for your kind words! We're thrilled you had a great experience and look forward to continuing to take care of all your insurance needs. "
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Georjean Lentfer

June 25, 2025

5  out of  5
rating by Georjean Lentfer
"Tim and his staff are outstanding! Tim is very knowledgeable and explains everything well. They respond quickly and have been so helpful through the claim process on several occasions. Rates are competitive and fair and I would highly recommend Tim."
We responded:
"Thanks Georjean for the review. We are here for our customers and are always happy to help. "
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Daniel Condon

June 18, 2025

5  out of  5
rating by Daniel Condon
"Tim has been exceptionally helpful, professional, and easy to work with. He takes time to answer all of my questions and ensures I have the right coverage for my needs. I highly recommend this offices services!"
We responded:
"Thanks for the review Danny! We appreciate it and we appreciate YOU! "