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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeffrey Molsen

April 13, 2026

5  out of  5
rating by Jeffrey Molsen
"My wife and I have had great experiences working with Tim as our State Farm agent. He is very friendly, knowledgeable, and takes the time to help us review our policies and find ways to save money. Tim also set us up with the Drive Safe & Save Bluetooth Beacon, which helps us earn additional savings while we drive. Working with Tim is positive, helpful, and stress-free. We truly appreciate Tim’s excellent service and highly recommend him!"
We responded:
"Jeff, Thank you for the shout out! Your kind words and positive review mean a lot. We appreciate you and your trust in us to be your insurance agency. Thanks again. Tim"
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Bev Lambert

April 10, 2026

5  out of  5
rating by Bev Lambert
"Tim and his team have been really great to work with! They took time to listen to my needs and provided clear explanations and recommendations, and very prompt follow up!"
We responded:
"Thanks for the review Bev. We are happy to be your state Farm agency! We are always here for you. Thanks again"
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Janet Nold

April 9, 2026

5  out of  5
rating by Janet Nold
"I recently switched my auto insurance from Geico to State Farm, with Tim as my new agent. I saw his State Farm ad in my Church bulletin and called for a quote. Not only did Tim save me money on our car insurance but he also offered suggestions for discounts on our home insurance, several opportunities that our current State Farm agent never informed us about. We now have our cars and our home insured through Tim's office. He is a pleasure to work with. God bless."
We responded:
"Janet, Thank you so much for the kind words. We are happy to be your agency; We treat our customers like family because you are an important part of our State Farm family! "
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Maureen Knight

April 9, 2026

5  out of  5
rating by Maureen Knight
"Tim, Lisa, Angie and the entire staff are wonderful! We decided to change our coverage from another carrier due to skyrocketing premiums. Tim made our transition to State Farm for our home and vehicles so easy. They are kind and responsive and our premiums were less expensive. They truly represent what customer service should be! Highly recommend Tim Kacerovskis State Farm!"
We responded:
"Maureen, Thank you so much for the kind review and for taking the time to leave us review ! We greatly appreciate your kind words and support. It means a lot to us to know that we are able to meet your expectations and provide a positive experience. Please know we appreciate you! Tim"
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E Pann

April 3, 2026

5  out of  5
rating by E Pann
"Absolutly a pleasure to work with Tim and his crew. Old school approach to business with real attention to customer needs."
We responded:
"Thanks Eran for the kind words. We are very grateful to have customers like you and are always happy to help. "
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jeff bertucci

March 30, 2026

5  out of  5
rating by jeff bertucci
"Great customer service always eager to help"
We responded:
"Thanks Jeff. We appreciate the review and we appreciate you! Tim"
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Patty Mulcahy

February 16, 2026

5  out of  5
rating by Patty Mulcahy
"The Kacerovskis family has been providing excellent auto and home owners insurance service to our family for decades. They are caring, professional and so responsive in all encounters."
We responded:
"Patty, Thank you so much for taking the time to leave us a positive review on Google! More importantly, thank you for being a valued customer "for decades" It means a lot to us to know that we continue to provide a positive experience. We greatly appreciate you and your kind words; "
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Aidan

January 20, 2026

5  out of  5
rating by Aidan
"They are very amazing at what they do I have always had an easy and smooth process to every step I’ve taken. From getting insurance to fixing problems there has always been someone to help me out would recommend to everyone."
We responded:
"Thanks Aidan. We appreciate the kind words. We strive to be there when our customers need them. "
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Pavlo P

January 14, 2026

5  out of  5
rating by Pavlo P
"Superb service. Efficient and timely!"
We responded:
"Thanks for the review Pavlo. We appreciate the kind words and the time you took to leave it. You're the best. "
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Evaldas Kubilius

December 22, 2025

5  out of  5
rating by Evaldas Kubilius
"Tim and the whole team are amazing! Gave me the best quote for car insurance. Always quick to help with any questions. Strongly recommend!"
We responded:
"Evaldas, Thank you for the review. My staff and I are here for you and I'm glad to be your insurance agent!"
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andrzej jedrol

December 21, 2025

5  out of  5
rating by andrzej jedrol
"Great service, quick and easy. Very good coverage at a very good price."
We responded:
"Thanks Andrzej for the review. We appreciate it and are happy to be your insurance agency! We're always here for you. "
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JEANNE GALZIN

December 13, 2025

5  out of  5
rating by JEANNE GALZIN
"Thank you so much for helping correct the mess Safeco insurance made insuring our new townhouse. They had a variety of agents that could not figure out how a townhouse differs from single family house and oversold us products. Great to have a real person to talk with and we are confident in your ability. Thanks for peace of mind. Ed & Jeanne"
We responded:
"Thanks for the review Jeanne. I'm happy that I was able to help and it all worked out in your favor. Tim"
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Manny Santos

December 11, 2025

5  out of  5
rating by Manny Santos
"I’ve had the pleasure of working with Tim Kacerovskis my insurance agent and his staff for both my car and home insurance, and I can confidently say he’s one of the best in the business. From day one, he’s taken the time to understand my unique needs and has consistently gone above and beyond to make sure I’m fully protected—without overpaying. What sets him and his staff apart is their responsiveness, attention to detail, and genuine commitment to doing what’s right for the clients. Whether it’s reviewing my policies to ensure I’m getting the best value or walking me through coverage options in plain English, Tim and his staff always makes the process smooth and stress-free."
We responded:
"Thanks Manny for the review. We are always happy to take care of our customers!"
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Brian Sloan

December 11, 2025

5  out of  5
rating by Brian Sloan
"Tim and Lisa were super helpful! Very informative and easy to work with."
We responded:
"Thanks Brian. We appreciate you and your review!"
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Steve Wolfe

December 10, 2025

5  out of  5
rating by Steve Wolfe
"Tim was great! He kept the process simple and straightforward for us to add homeowners insurance for our place. I would recommend Tim and his team to anyone!"
We responded:
"Thanks for the review Steve. We appreciate it and your recommendation :)"
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Chris Toth

November 7, 2025

5  out of  5
rating by Chris Toth
"Tim handles my whole family's insurance. He gives clear guidance and responds fast. He explains coverage in simple terms so you understand your options. He also follows through when you need support. I strongly recommend him to anyone looking for a reliable insurance agent."
We responded:
" Chris, thank you so much for your kind words! Your support means a lot to us, and we are happy to be your family's agency!"
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Bill Hajjar

November 5, 2025

5  out of  5
rating by Bill Hajjar
"Tim was very helpful and transparent. Would highly recommend."
We responded:
"Thanks Bill for the 5 star review. We appreciate it and YOU!"
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Tom Burns

November 3, 2025

5  out of  5
rating by Tom Burns
"Tim's been our family agent for many years and he has always made insurance easy and super simple. His team is always available and willing to help. I highly recommend Tim and his agency if you are looking for good service and knowledgeable advice."
We responded:
"Thanks Tom. We appreciate your loyalty to our agency. we are very grateful for you and your family"
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Leslie

November 3, 2025

5  out of  5
rating by Leslie
"Tim and his team were easy to work with and very helpful with my insurance needs. I highly recommend."
We responded:
"Thanks Leslie. We appreciate the kind words and 5 star review. "
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Brian Gaspardo

October 27, 2025

5  out of  5
rating by Brian Gaspardo
"Tim and his staff are exceptionally responsive and helpful at every step along the process. We have been with Tim's agency for more than 20 years and always have a great experience. I would recommend them highly for both business and personal insurance."
We responded:
"Brian, Thank you for the kind words. We are happy to be your family's insurance agency and look forward to many more years!!!!"
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Patrick LeGrand

October 10, 2025

5  out of  5
rating by Patrick LeGrand
"I honestly never review any business, but I feel compelled to do so. I called Tim in the morning and by early afternoon I had my insurance policy in place. He almost immediately returned my phone call and text message. He was extremely professional, accommodating, clear and straightforward. His assistant Stephanie was also very helpful and the only reason I was in the office more than a few minutes is because they both took the time to have an actual conversation with me. I highly recommend them for all of your insurance needs. You will not be disappointed. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Patrick, Thank you so much for the kind words and 5 star review! We are honored to be your first one :) We try to treat everyone as if they are family because you are.....part of our State farm Family!!!"
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Sarah

September 30, 2025

5  out of  5
rating by Sarah
"Great customer service and friendly staff! Love Tim and his office!"
We responded:
"Thanks Sarah. We love our customers!"
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Cathy Ormsby

July 26, 2025

5  out of  5
rating by Cathy Ormsby
"Tim and his staff are always so friendly and helpful! They take the time to patiently explain my Insurance coverage and options In a way that I can understand them."
We responded:
"Thanks Cathy. We know insurance can be confusing so we are always happy to try to make it easy! Thank you for being a valued customer. We appreciate you!"
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Dan Chionis

July 25, 2025

5  out of  5
rating by Dan Chionis
"I’ve been covered by Tim & State Farm since I moved out of my parent’s house 7 years ago. Tim is super responsive, a great communicator, takes his time and doesn’t rush calls, and has many years of experience. We were unfortunately hit by the Naperville-Woodridge tornado 4 years ago, destroying our apartment completely. Tim helped me navigate the claims process with zero delay, taking any question I had, at any time in the day. Without his level of expertise and professionalism, I wouldn’t have known what to do. He’s a great rep which is hard to find these days. Do yourself a favor and get more out of your insurance policy by partnering with Tim."
We responded:
"thanks for the review and kind words Dan. I really appreciate it and I'm always happy to help. I like to treat people like i want to be treated so thank you for recognizing it, appreciating it, and continuing to be a valued customer of our agency. We are grateful for you. "
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Tom Booth

July 24, 2025

5  out of  5
rating by Tom Booth
"After many years of my wife Joan and I being their customers, I am honored to say a few words about Tim Kacerovskis, his wife Lisa and his excellent staff. They have always exhibited professionalism, loyalty and prompt personal service. We will always be their customers. Tom and Joan Booth .Orland Park"
We responded:
"Thanks Tom for the kind words. We are very thankful for your loyalty and look forward to many more years as your agency! "