Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarah Cass

Sarah Cass

August 28, 2024

5  out of  5
rating by Sarah Cass
"Have had a great experience with this office! They did a wonderful job fixing a tangled mistake another agent's office made. We really appreciate their responsiveness and ability to find a great solution. I'm highly confident in having them handle all of our policies. Thanks, Tim!"
We responded:
"Thanks Sarah! We appreciate you and look forward to handling all your policies in the future. I'm glad we were able help you and it worked out favorably. "
Profile photo of Sandi’s Table Brought to you by S&T Provisions

Sandi’s Table Brought to you by S&T Provisions

August 27, 2024

5  out of  5
rating by Sandi’s Table Brought to you by S&T Provisions
"My husband and I have been long time State Farm customers. After some issues with our agent, we decided to switch to Tim’s office and they have been nothing but WONDERFUL! They are very accommodating, understanding, knowledgeable and quick to respond! I highly recommend them!!"
We responded:
"Thanks Sandi! We appreciate you and your kind words."
Profile photo of Jenna Person

Jenna Person

July 31, 2024

5  out of  5
rating by Jenna Person
"Our family has worked with Tim for over 20 years. He and his staff are good people who are so helpful with anything I need. I never hesitate to reach out to them with a question. I know they will do their best to get me the information/answers I need, quickly."
We responded:
"Thanks Jenna! We appreciate you and pride ourselves on being there for our customers. Thank you for being one for over 20 years!!"
Profile photo of Leti Aguilera

Leti Aguilera

July 12, 2024

5  out of  5
rating by Leti Aguilera
"Great customer service and very detailed."
We responded:
"Thanks for the review Leti. We appreciate it and we appreciate YOU!!"
Profile photo of Darryl Walski

Darryl Walski

June 3, 2024

5  out of  5
rating by Darryl Walski
"I was in a bind when I was stuck at Menards not able to rent a truck because I did not have my most updated insurance card. This was memorial Day. I decided to call Tim and left him a voice message. Within 10 minutes, a current insurance card came in an email. Everything went well, and I was able to rent the truck thanks to Tim, who by the way was on vacation. What a guy! Now that is customer service!"
We responded:
"Thanks Darryl! I'm always happy to help our customers and I am very happy it all worked out! Thanks again for being a valued customer. We appreciate you!"
Profile photo of colin kenny

colin kenny

May 30, 2024

5  out of  5
rating by colin kenny
"I have been using Tim’s office for 10 years now. The entire staff here is extremely professional and nice! Competitive pricing and excellent customer service, great experience!"
We responded:
"Colin, Thanks for the kind words and review. We appreciate you and your continued trust in our agency!"
Profile photo of Mary Valley

Mary Valley

May 17, 2024

5  out of  5
rating by Mary Valley
"I’ve been with Tim and his office for over 35 years and they are always very helpful and professional. They give me peace of mind that they are always taking care of me. I can’t say enough good things about their agency. I highly recommend."
We responded:
"Mary, Thank you for the kind words and we are grateful for your continued trust in our agency for all these years. It is a pleasure to take care of your insurance needs! "
Profile photo of nicole cardella

nicole cardella

April 6, 2024

5  out of  5
rating by nicole cardella
"Stephanie is a great and outstanding team member at Tim Kacerovskis State Farm office. Whenever I call or stop by here, I always feel right at home. Thanks for making my day 😄👍!!"
We responded:
"Thanks Nicole for the great review. We like to think of our State Farm customers as family and we appreciate you! "
Profile photo of Kim Pifer

Kim Pifer

March 28, 2024

5  out of  5
rating by Kim Pifer
"Tim is great to work with! :-)"
We responded:
"Thanks Kim! I appreciate you and the 5 star review"
Profile photo of Matt Lawson

Matt Lawson

March 28, 2024

5  out of  5
rating by Matt Lawson
"After buying a vehicle, I was in a time crunch to get car insurance ASAP as my previous job provided me with a car and insurance. Tim was able to get me a great quote in less than an hour after introducing myself over a phone call. I highly recomended Tim for any insurance needs."
We responded:
"We always enjoy hearing what our customers have to say, Matt! We are glad we could be of service and appreciate the kind words! "
Profile photo of Ally Monterastelli

Ally Monterastelli

March 27, 2024

5  out of  5
rating by Ally Monterastelli
"We came to Tim and his office for our home insurance needs when my fiancé and I bought our first home last April. Tim’s team made the entire process seamless and easy for both first time homebuyers and overall first time insurance purchasers. They have also gone out of their way to make sure that we know about promotions that we are eligible for and other deals, so we know we are getting the best prices available. We’re so grateful for the team and would recommend them to anyone in the market!"
We responded:
"Ally, Thank you for the kind words! We always want help our customers because we know insurance can be confusing. You are the best part of State Farm! "
Profile photo of Kristen Colbert

Kristen Colbert

February 22, 2024

5  out of  5
rating by Kristen Colbert
"I had to switch off of my parents insurance and Mr. Kacerovski’s made the entire experience extremely easy for me. Affordable rates, and have a little bitcon thingy in my car to make sure I continue to get a discount each month. Highly recommend…"
We responded:
"Thanks Kristen for the review. We appreciate you and are always happy to help and save our customer's money! by the way, the bitcoin thingy is our Drive,Safe and Save program :) thanks again"
Profile photo of Bailey Meyer

Bailey Meyer

December 19, 2023

5  out of  5
rating by Bailey Meyer
"Tim and his team made it super easy for me to get insurance as a first time car owner! They were very welcoming and made it very simple. I would recommend to anyone for auto insurance!"
We responded:
"Thanks Bailey for the review. We are very happy to help and are glad to have you as part of our State Farm family!"
Profile photo of Adan Miranda

Adan Miranda

November 9, 2023

5  out of  5
rating by Adan Miranda
"Tim and the Team have provided great services and guidance to me since the day I got my license 21 years ago. Accidents happen but with great teams like Tim's...State Farm is there with more than an app. It's like being on the phone with your dad and knowing you'll get through the unexpected together."
We responded:
"We always enjoy hearing what our customers have to say, Adan! We are glad we could be of service and appreciate the kind words! "
Profile photo of Martin Staks

Martin Staks

September 22, 2023

5  out of  5
rating by Martin Staks
"Great service with Tim and his team at State Farm. Would definately recommend!"
We responded:
"Thanks Marty. We appreciate the recommendation and more importantly, we value you as a long time customer!"
Profile photo of Sandy Villegas

Sandy Villegas

September 1, 2023

5  out of  5
rating by Sandy Villegas
"As soon as you walk in, you feel welcome. All personnel were very attentive and cordial. Mr. Kacerovskis is very knowledgeable. He took the time to explain all details covered and not covered in the policy. It was a pleasurable experience to do business with him. 100% recommended."
We responded:
"Thank you Sandy for your review and trusting us with your insurance needs. We appreciate you :)"
Profile photo of Bill Niesman

Bill Niesman

August 10, 2023

5  out of  5
rating by Bill Niesman
"I have had State Farm since 1987 and with Tim in particular for 27 years. Tim and his team are easy to get a hold of and work with. HIGHLY recommended."
We responded:
"Thanks Bill. Thank you for being a valued customer. We appreciate your loyalty to our agency. We don't take that for granted! "
Profile photo of Steven Webster

Steven Webster

August 3, 2023

5  out of  5
rating by Steven Webster
"Very helpful and personable!"
We responded:
"Appreciate the review Steve. We are always happy to help!"
Profile photo of Robert Gritzman

Robert Gritzman

August 2, 2023

5  out of  5
rating by Robert Gritzman
"Personal, Professional and Passionate about customer service! Tim and his very capable staff exceeded my expectations. Recently retired and scheduled an insurance "checkup" for my auto, life and homeowners policies. Tim was well prepared, modeled different scenarios, offered advice and addressed all my questions/concerns. If trustworthy, accessible and dealing with local people are important to you in your insurance needs, look no further!"
We responded:
"Wow Bob! Thank you for the review and kind words. We appreciate you and are always happy to help. Stop by anytime. We love seeing our customers. "
Profile photo of ShaRhonda Arestis

ShaRhonda Arestis

May 17, 2023

5  out of  5
rating by ShaRhonda Arestis
"Tim and the State Farm team is AMAZING!! Always pleasant & professional! I feel like they accommodate you like Family!! They really are good people."
We responded:
"Thanks Sharhonda. We do consider our customers family and always want to take good care of them! "
Profile photo of Maddie Montalvo

Maddie Montalvo

May 14, 2023

5  out of  5
rating by Maddie Montalvo
"Tim makes insurance easy. His explanations are understandable and he took the time to insure that I understood everything. I highly recommend calling Tim for your insurance needs.."
We responded:
"Thanks Maddie! Insurance can be confusing so I'm happy to help anytime. Thanks again"
Profile photo of Rosemary Angio

Rosemary Angio

May 9, 2023

5  out of  5
rating by Rosemary Angio
"I have been a State Farm customer for many years. Tim and his team never disappoint. They're responsive, knowledgeable and supportive of all of my insurance needs. All of my insurance matters have been handled in a professional and efficient manner thanks to Tim and his team of professionals."
We responded:
"Thanks Rosemary for the kind review. We appreciate it but more importantly, we appreciate you! "
Profile photo of Dominic pi

Dominic pi

May 7, 2023

5  out of  5
rating by Dominic pi
"Tim is always available to help. He knows insurance and will give advice based on what you need. He’s the best!"
We responded:
"Thanks Dominic. We are always happy to help. Thanks for the 5 star review. We appreciate you! "
Profile photo of Stefani Marie

Stefani Marie

May 2, 2023

5  out of  5
rating by Stefani Marie
"Tim is truly the best! He's been helping my family and I for years! He has never hesitated to help me understand any of the processes and is always answering any calls or concerns I have. I recommend him times 100!"
We responded:
"Thanks Stefani! We appreciate your review and are happy to continue being your family's agency. Thanks again!!"
Profile photo of Dana Durkin

Dana Durkin

May 2, 2023

5  out of  5
rating by Dana Durkin
"Tim is very knowledgeable on insurance and coverages. He makes recommendations based on his customers needs. You feel very taken care of by everyone in his office. I highly recommend Tim and his team."
We responded:
"Thanks Dana! We appreciate you and your kind words. "