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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessie Huebner

Jessie Huebner

July 11, 2026

5  out of  5
rating by Jessie Huebner
"The team here is so kind and helpful. It is obvious that they really love their job and truly want to support their clients through with the mundane day-to-day insurance needs or the times when you are in crisis and need even more support and care."
We responded:
"Thanks for the review Jessie. We are always happy to help our customers!"
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Elizabeth Lake

July 10, 2026

5  out of  5
rating by Elizabeth Lake
"Tim and his team are incredibly knowledgeable, professional and genuinely care about the people they work with. They take the time to answer questions, explain everything clearly and make the entire process feel easy. I highly recommend Tim Kacerovskis State Farm if you’re looking for great service and a team you can trust."
We responded:
"Elizabeth, thank you so much for your kind review! It means a lot that you felt comfortable and were happy with our team. We truly appreciate you! "
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Suzanne H

July 8, 2026

5  out of  5
rating by Suzanne H
"My husband signed on with State Farm when he was 16 for auto insurance & 60 years later, we are still with them for auto & home. Tim & his loyal staff have been like family to us over the years & we're happy to add Lisa, Tim's wife. We were excited to hear that Tim is now licensed in Indiana, in addition to Illinois. We are currently in the process of moving to Indiana. Knowing that we can stay with Tim, Lisa & his staff reduces our stress & brings us comfort. Our entire family has voted you the #1 State Farm Broker in the United States ❤️🤍💙"
We responded:
"Sue, thank you so much for the kind review! We are extremely happy to be your family's preferred agency. It means a lot to have you as customers for 60+ years. the choice is yours but the pleasure is ours! "
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Kelly Madej

June 30, 2026

5  out of  5
rating by Kelly Madej
"Tim and his team are always extremely helpful and knowledgeable. They are always available to assist with our insurance needs. I highly recommend this office. You will not be disappointed."
We responded:
"Thanks Kelly. We appreciate the 5 star review! "
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Cyndi Smith

June 22, 2026

5  out of  5
rating by Cyndi Smith
"Tim and his team are the best! Responsive, honest, caring and helpful every single time! If you've been burned, jerked around or fooled by other insurance agents, the Tim Kacerovskis State Farm Agency will restore your confidence! They are the best!!"
We responded:
"Thank you for the kind review Cyndi. We appreciate you and we are glad to be your State Farm agency. the choice is yours but the pleasure is ours! You are the best part of State Farm!"
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Jacob Patterson

June 20, 2026

5  out of  5
rating by Jacob Patterson
"Never thought insurance would be so easy. Tim and his team were friendly and available anytime we had questions or concerns. Home and auto insurance quotes were provided within minutes and available to begin the plans whenever we needed to. Would highly recommend this office."
We responded:
"Thanks Jacob! we appreciate the review and we appreciate YOU!"
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Bridget Cacciatore

June 17, 2026

5  out of  5
rating by Bridget Cacciatore
"Tim and his team were a delight to work with regarding bundling all of our insurance needs. Tim is so knowledgeable. I would 100% recommend their services. A 10/10 experience."
We responded:
"Bridget, thank you so much for the kind words and great review! We appreciate YOU! "
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Phyllis Calabrese

May 30, 2026

5  out of  5
rating by Phyllis Calabrese
"Five-star service from Tim and his team! They are knowledgeable, trustworthy, and genuinely care about their clients. The process was quick, thorough and saved me money!"
We responded:
"Thanks Phyllis! we appreciate the kind words and are always happy to help our customers. Tim"
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Sydney Vasquez

May 29, 2026

5  out of  5
rating by Sydney Vasquez
"I am a first time home buyer and needed homeowners insurance! Tim throughly explained everything to my fiancé & I and made sure we got the best of the best! Highly recommend!"
We responded:
"Sydney, thank you for the review. I'm always happy to help my customers especially first time home buyers. Congratulations again on the new house and upcoming wedding!"
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Scott Jaris

May 3, 2026

5  out of  5
rating by Scott Jaris
"We had a hail storm come through our area leaving damage to our roof. Never dealing with a claim before, I called up Tim, who simplified the process for me. The inspection was quickly scheduled and claim was approved within 2 weeks!"
We responded:
"Thanks for the review Scott. We appreciate it and we're always happy to help our customers. Tim"
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Nicole Devening

April 22, 2026

5  out of  5
rating by Nicole Devening
"Tim and staff are wonderful. I was in the process of buying my 1st home and I had many questions asked for a few quotes and Tim was great he explained everything to me in detail which I appreciate so much. Thank you so much guys keep up the good work"
We responded:
"Nicole. thank you for the kind words and taking the time to leave us a review. We are always happy to help and Congratulations again on your 1st new home!"
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Jeffrey Molsen

April 13, 2026

5  out of  5
rating by Jeffrey Molsen
"My wife and I have had great experiences working with Tim as our State Farm agent. He is very friendly, knowledgeable, and takes the time to help us review our policies and find ways to save money. Tim also set us up with the Drive Safe & Save Bluetooth Beacon, which helps us earn additional savings while we drive. Working with Tim is positive, helpful, and stress-free. We truly appreciate Tim’s excellent service and highly recommend him!"
We responded:
"Jeff, Thank you for the shout out! Your kind words and positive review mean a lot. We appreciate you and your trust in us to be your insurance agency. Thanks again. Tim"
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Bev Lambert

April 10, 2026

5  out of  5
rating by Bev Lambert
"Tim and his team have been really great to work with! They took time to listen to my needs and provided clear explanations and recommendations, and very prompt follow up!"
We responded:
"Thanks for the review Bev. We are happy to be your state Farm agency! We are always here for you. Thanks again"
Profile photo of Janet Nold

Janet Nold

April 9, 2026

5  out of  5
rating by Janet Nold
"I recently switched my auto insurance from Geico to State Farm, with Tim as my new agent. I saw his State Farm ad in my Church bulletin and called for a quote. Not only did Tim save me money on our car insurance but he also offered suggestions for discounts on our home insurance, several opportunities that our current State Farm agent never informed us about. We now have our cars and our home insured through Tim's office. He is a pleasure to work with. God bless."
We responded:
"Janet, Thank you so much for the kind words. We are happy to be your agency; We treat our customers like family because you are an important part of our State Farm family! "
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Maureen Knight

April 9, 2026

5  out of  5
rating by Maureen Knight
"Tim, Lisa, Angie and the entire staff are wonderful! We decided to change our coverage from another carrier due to skyrocketing premiums. Tim made our transition to State Farm for our home and vehicles so easy. They are kind and responsive and our premiums were less expensive. They truly represent what customer service should be! Highly recommend Tim Kacerovskis State Farm!"
We responded:
"Maureen, Thank you so much for the kind review and for taking the time to leave us review ! We greatly appreciate your kind words and support. It means a lot to us to know that we are able to meet your expectations and provide a positive experience. Please know we appreciate you! Tim"
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E Pann

April 3, 2026

5  out of  5
rating by E Pann
"Absolutly a pleasure to work with Tim and his crew. Old school approach to business with real attention to customer needs."
We responded:
"Thanks Eran for the kind words. We are very grateful to have customers like you and are always happy to help. "
Profile photo of jeff bertucci

jeff bertucci

March 30, 2026

5  out of  5
rating by jeff bertucci
"Great customer service always eager to help"
We responded:
"Thanks Jeff. We appreciate the review and we appreciate you! Tim"
Profile photo of Patty Mulcahy

Patty Mulcahy

February 16, 2026

5  out of  5
rating by Patty Mulcahy
"The Kacerovskis family has been providing excellent auto and home owners insurance service to our family for decades. They are caring, professional and so responsive in all encounters."
We responded:
"Patty,
Thank you so much for taking the time to leave us a positive review on Google! More importantly, thank you for being a valued customer "for decades" It means a lot to us to know that we continue to provide a positive experience. We greatly appreciate you and your kind words; "
Profile photo of Aidan

Aidan

January 20, 2026

5  out of  5
rating by Aidan
"They are very amazing at what they do I have always had an easy and smooth process to every step I’ve taken. From getting insurance to fixing problems there has always been someone to help me out would recommend to everyone."
We responded:
"Thanks Aidan. We appreciate the kind words. We strive to be there when our customers need them. "
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Pavlo P

January 14, 2026

5  out of  5
rating by Pavlo P
"Superb service. Efficient and timely!"
We responded:
"Thanks for the review Pavlo. We appreciate the kind words and the time you took to leave it. You're the best. "
Profile photo of Evaldas Kubilius

Evaldas Kubilius

December 22, 2025

5  out of  5
rating by Evaldas Kubilius
"Tim and the whole team are amazing! Gave me the best quote for car insurance. Always quick to help with any questions. Strongly recommend!"
We responded:
"Evaldas, Thank you for the review. My staff and I are here for you and I'm glad to be your insurance agent!"
Profile photo of andrzej jedrol

andrzej jedrol

December 21, 2025

5  out of  5
rating by andrzej jedrol
"Great service, quick and easy. Very good coverage at a very good price."
We responded:
"Thanks Andrzej for the review. We appreciate it and are happy to be your insurance agency! We're always here for you. "
Profile photo of JEANNE GALZIN

JEANNE GALZIN

December 13, 2025

5  out of  5
rating by JEANNE GALZIN
"Thank you so much for helping correct the mess Safeco insurance made insuring our new townhouse. They had a variety of agents that could not figure out how a townhouse differs from single family house and oversold us products. Great to have a real person to talk with and we are confident in your ability. Thanks for peace of mind. Ed & Jeanne"
We responded:
"Thanks for the review Jeanne. I'm happy that I was able to help and it all worked out in your favor. Tim"
Profile photo of Manny Santos

Manny Santos

December 11, 2025

5  out of  5
rating by Manny Santos
"I’ve had the pleasure of working with Tim Kacerovskis my insurance agent and his staff for both my car and home insurance, and I can confidently say he’s one of the best in the business. From day one, he’s taken the time to understand my unique needs and has consistently gone above and beyond to make sure I’m fully protected—without overpaying.

What sets him and his staff apart is their responsiveness, attention to detail, and genuine commitment to doing what’s right for the clients. Whether it’s reviewing my policies to ensure I’m getting the best value or walking me through coverage options in plain English, Tim and his staff always makes the process smooth and stress-free."
We responded:
"Thanks Manny for the review. We are always happy to take care of our customers!"
Profile photo of Brian Sloan

Brian Sloan

December 11, 2025

5  out of  5
rating by Brian Sloan
"Tim and Lisa were super helpful! Very informative and easy to work with."
We responded:
"Thanks Brian. We appreciate you and your review!"